The National Archives Website down?

Discussion in 'Research Material' started by Old Git, Jun 30, 2018.

  1. Old Git

    Old Git Harmless Curmudgeon

    Is the TNA website down or is it just my access to it that's flaky. Been trying to get on all day and not getting very far at all? Anyone at TNA today? Are things working OK on-site and this is just a Website issue or is it a more general problem with the databases?
     
  2. Charley Fortnum

    Charley Fortnum Dreaming of Red Eagles

    I also can't connect to anything there--the main page or DISCOVERY.

    Edit: after multiple attempts I've got to the main page, but it's incredibly slow and some elements aren't loading. Perhaps they are suffering an attack.

    Denial-of-service attack - Wikipedia
     
  3. Charley Fortnum

    Charley Fortnum Dreaming of Red Eagles

  4. Old Git

    Old Git Harmless Curmudgeon

    Thanks for that CF, Twitter post is marked 3:26am which must mean that it's been happening for much longer....and they still haven't resolved it. Probably the curse of the upgrade again, something like PHP, ModSecurity or the SQL server. It may even be a DoS attack.
     
  5. Gary Tankard

    Gary Tankard Active Member

    I've been there today - everything was down. Website, Discovery, document ordering, cash points, card machines and phones.

    Fortunately I'd pre-ordered 12 documents which kept me busy. Actually Discovery was down on Friday night - they obviously don't have any monitoring or alerting in place.
     
  6. bamboo43

    bamboo43 Very Senior Member

    Probably Putin up to his old tricks again.
     
  7. Old Git

    Old Git Harmless Curmudgeon

    If everything is down, phones an' all, then my bet would be the airconditioning in the server farm!
     
  8. Old Git

    Old Git Harmless Curmudgeon

    It's back....finally!!!
     
  9. Gary Tankard

    Gary Tankard Active Member

    I think it was a general network or gateway issue.
     
  10. PsyWar.Org

    PsyWar.Org Archive monkey

    The PA system was the only thing working at Kew yesterday.

    In the old days when the ordering system went down they would revert to paper ticket ordering but they no longer have that as a fallback plan.

    Another 5 hour commute mostly wasted yesterday.
     
  11. Charley Fortnum

    Charley Fortnum Dreaming of Red Eagles

    I'm in no way singling out out the National Archives, but lacking a contingency plan for when (not if--it's inevitable) you suffer technical failure is not just unlucky, it's negligent. I run my own (very small) business and have my crucial work files backed up on and offline and hard copies of all important documents in a seldom-opened cupboard. That isn't a feather in my cap, that's common sense. If you run something as big as the National Archive, systemic failure means that you cannot provide the public service you are employed to provide--you may as well send everybody home.

    It reminds me of the (no doubt exaggerated) stories that when the Tube network was shut down on 7/7, a number of office workers in London did not actually know the way home.
     
    PsyWar.Org likes this.
  12. Stuart Avery

    Stuart Avery In my wagon & not a muleteer.

    In laymen terms, it looks has if they are has (much use has a bag of spanners) when it comes to doing the job that they are paid for.
    Just imagine trying to automate the wagons on the road. Thank-fully i will not see that in my working life.. The nobs that be want to save on paperwork. The muppets in the wage department can not get are wages correct since they changed over to a automated payment.
     
  13. Stuart Avery

    Stuart Avery In my wagon & not a muleteer.

    Probably along with Trump up to his old tricks again. Do you have the phone numbers of these chaps? I'm thinking you may have a hotline for both of them?:unsure:

    Regards,
    Stu.
     
    bamboo43 likes this.
  14. bamboo43

    bamboo43 Very Senior Member

    No hotline, they normally call me when they need advice.
     
  15. Stuart Avery

    Stuart Avery In my wagon & not a muleteer.

    Can i have your job when i get to your age?:smug:

    Stu.
     
  16. Old Git

    Old Git Harmless Curmudgeon

    TNA Website appears to be down again! According to their Twitter feed they were due to start maintenance tomorrow so I'm guessing some eejit in the IT department thought he make a few tweaks to speed things up so that he could get it all done faster tomorrow.

    Anyone at Kew today, how's it all going down there?
     
  17. Old Git

    Old Git Harmless Curmudgeon

    Back Again, finally.
     
  18. PsyWar.Org

    PsyWar.Org Archive monkey

    All good today, IT working fine, reading room not too busy, air con not too cold, nobody sitting either side of me. Doesn't get better.
     
    Old Git and dbf like this.
  19. davidbfpo

    davidbfpo Member

    There were several reported HMG IT systems that failed that day, notably the police's Airwave system.
     

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