Service Records Dilemma

Discussion in 'Service Records' started by Damion Simpkin, Apr 5, 2020.

  1. Just before Christmas I sent off for my Grandfathers service records, I've not heard anything from them at all being me or the next of kin. They took payment on the 3rd March. Given the current situation at the moment what are your thoughts ?
     
  2. Owen

    Owen -- --- -.. MOD

    Phone them up tomorrow.
     
  3. Do you have the number/will anyone be there ?
     
  4. Owen

    Owen -- --- -.. MOD

  5. Many thanks
     
    JimHerriot and Owen like this.
  6. Update for anyone who asks or is having a similar issue.

    0345 600 9663 APC Glasgow. They are running a skeleton crew for a unknown period of time and therefore not answering any telephone inquiries.
    0141 224 3030 Number is constantly engaged. Even when I try calling out of the call times.

    I have sent a email, and this is the response.

    The current Coronavirus pandemic is having a severe effect on our resources and affecting our ways of working. Whilst we are making every effort to mitigate the effect of the pandemic we must advise that it may take longer than normal to respond to your request.
     
  7. Tony56

    Tony56 Member Patron

    Afraid you will have much longer to wait, even in 'normal' times, I sent off for some last September !!
     
  8. bamboo43

    bamboo43 Very Senior Member

    And here was I, about to send off for the third of my four maternal uncle's records. Might wait a bit.
     
    Tony56 likes this.

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