Service Records application - MOD response timescale

Discussion in 'Service Records' started by DanMorris1989, May 25, 2015.

  1. Bluez28

    Bluez28 Member

    I haven't complained and wasn't meant to come across as I am. I was checking that they had received it due to how fast it was 6 mo ths ago. I don't mind waiting or resending if it's lost
  2. Bluez28

    Bluez28 Member

    I got a email reply the other day. My application sent just before mothers day is still being processed and they currently have a back log but they are processing it.

    Just in case anyone is wondering where theres is.

    My grandads took 1 month from start to finish in November. They must of had a lot of interest this year.
    Tullybrone likes this.
  3. Tricky Dicky

    Tricky Dicky Don'tre member

    Lead into 75th anniv of D-Day - everyone sudenly wants to know if their relative was there or not - I guess

  4. Bluez28

    Bluez28 Member

    Still not got them but they finally cashed my cheque last week after 6 months. So I'm soon :D
  5. bamboo43

    bamboo43 Very Senior Member Patron

    My two sets came one day after the other in late August. Sent off for them in January and March respectively. Now I've got to go again for another of my great uncles service records!!
  6. wibs12

    wibs12 Well-Known Member


    Sent off for two sets of service records in February 2019...... one for great uncle, other for grandad.

    Both £30 cheques cashed on same day (end May)....... received great uncles records early July but still haven't received anything for grandad.

    1. How long should I wait before chasing
    2. How should I chase.... phone / email etc?


  7. Owen

    Owen -- --- -.. MOD

    I'd phone them Monday if I were you.
  8. wibs12

    wibs12 Well-Known Member

    Owen, prob being dim but can't see a phone number to chase, can you help?
  9. CL1

    CL1 116th LAA and 92nd (Loyals) LAA,Royal Artillery Patron

    The Army Personnel Centre Helpdesk (0345 600 9663) provides assistance to Army units, outside agencies and the general public who are inquiring about the disclosure of information held on officers and soldiers.
    wibs12 and ozzy16 like this.
  10. Owen

    Owen -- --- -.. MOD

    From the top of the covering letter of some records I applied for in 2015.
    Army records contact details.jpg
    wibs12 and ozzy16 like this.
  11. DianeE

    DianeE Member

    CL1 likes this.
  12. Bluez28

    Bluez28 Member

    The Army records I requested in March have finally come. Trying to decipher the abbreviations
    CL1 likes this.
  13. James Harvey

    James Harvey Senior Member

    Post here as some of us have abbreviations in books
  14. dbf

    dbf Moderatrix MOD

    See this linked thread
    Army records
  15. Tullybrone

    Tullybrone Senior Member


    OP posted some pages from the records yesterday evening but the Images were too blurred to read.


    Army records
  16. Joseph 1921

    Joseph 1921 Member

    I have applied for the military records of an uncle who died in WW2, how long does it take to get the records from the mod? Many thanks Steve
  17. timuk

    timuk Well-Known Member

    Varies as to how busy they are. Some take a few weeks some a few months. Unfortunately no way of telling you just have to be patient and wait for the day.

    Tricky Dicky likes this.
  18. Tricky Dicky

    Tricky Dicky Don'tre member

    They will, I understand, only cash the cheque when they have found the records and copied them - so keep an eye on your bank account - or ask whoevers bank account you have used to keep an eye out for that cheque being cashed

    dbf and timuk like this.
  19. Joseph 1921

    Joseph 1921 Member

    Hi all,
    Thank you for the replies, it seems patience is the key.
    Thanks again, Steve
  20. Wobbler

    Wobbler Patron Patron

    They cashed my cheque late January, my having applied in late October. I got rather excited when I saw the cheque go through, although excitement is quite dangerous at my age.

    No records received yet, sadly, and when I queried this a few days ago they told me that as they only sent their formal acknowledgement email to me in January, I may well have to wait until June for receipt. They said they are currently still working on the records of those applications that they acknowledged in November.

    Effectively, therefore, although they received my form in November, it is, according to what I was told, the date they sent their acknowledgment out, in my case January, that determines the start of the “up to six months” countdown.

    I know from your recent posts that you received yours in under four weeks, TD, so it all appears quite random to me, but perhaps as mine is a nok request it takes longer? I don’t know, of course, if your request was nok.

    Hey ho, they’re very busy of course, I shall just have to wait, not much more I can do. At least I know they’ve got my request and, as Mr Harvey said, thank goodness they’re not naval records I’ve asked for.

Share This Page