I am planning a visit to Kew when I receive my granddads's service records but have gathered that it is a daunting prospect. I do have plenty of research experience (up until recently I was a fraud investigator for almost 30 years!) so that side of it doesn't hold any fears. However - any tips or hints members (I suspect it'll be Drew going by previous posts!) can give me would be hugely appreciated! I will be in the area for a couple of days as I also want to check the records held by the Surrey Historical Society, but need to plan it properly to get the best out of it!