Heart Attack Aggessive Malware on Fred's Computer

Everyone picks something up at one time or another. Just a few months I had a problem and nothing got rid of it. I tried the 'free version of ESET but even that did not work. It was only the full version of ESET that cleared it all up.
I find the free online ESET to be very good.

 

Proof reading / testing the malware issue this AM.

Final note I hope.

Guru will be back this AM. Not done yet IMHO.

1. On startup, I get a spash screen that asks "What program do I want to use to open this file?"

2. On coming here, and only here to ww2talk.colm at the bottom left corner of my screen those damned "Ads from Roll Around" keep popping up.

===> BEGIN CAUTION <===
3. Please go back to post two etcon this thread. You will see individual words that are now live links.
I can pretty much guarantee you these are malware links.

I can pretty much guarantee you that anyone whose posts have these hot links have caught this malware at some outside link here on talk.com.

PM sent to Otto (owner of the forum) who has a history of being able to find these and disable them.

===> END CAUTION <===

Ain't dlun yit. Grrr.

Trojan = Heart Attack Aggessive
This is by far and away the most sophisticated Malware I have ever heard of or run into.

Running Malware Bytes again - having done all the manual steps in the url provided above.

 

http://botcrawl.com/roll-around-virus-removal/

It may ultimately take several different cleaners to get it off of your machine and you may have to run them several times while in Safe Mode, without fully booting in between. There appears to be some manual actions you will also need to take, depending on the browser you are using. Do everything in Safe Mode and do it several times until the you see no issues in the cleaner logs

Just about any automated cleaner (MalwareBytes, etc) will have to be downloaded to another PC, then copied to the infected machine to be installed. Be sure to install any updates associated with the cleaner on the the other PC at the same time. Do all of this in Safe Mode.

Google "Roll Around malware" There are a good many people who have this and have been given advice to kill it. Read through them.

 

Fred ave a gander


What is Roll Around?
Roll Around is advertised as a program that displays coupons for sites you are visiting and competitive prices when you are viewing product pages at sites like Amazon. Though this may sound like a useful service, the Roll Around program can be intrusive and will display ads whether you want them to or not.
When installed, the Roll Around browser extension will display advertising banners, pop-up advertisements and in-text ads, stating that they are brought to you by “Roll Around”. The Roll Around Ads will have different text under the pop-up: “Powered by Roll Around”, “Brought to you by Roll Around”, “You’ve received a premium offer from Roll Around” or “Ads by Roll Around”.
These ads are aimed to promote the installation of additional questionable content including web browser toolbars, optimization utilities and other products, all so the Roll Around publisher can generate pay-per-click revenue.
When infected with Roll Around adware the common symptoms include:

• Advertising banners are injected with the web pages that you are visiting.
• Random web page text is turned into hyperlinks.
• Browser popups appear which recommend fake updates or other software.
• Other unwanted adware programs might get installed without the user’s knowledge.

How did Roll Around got on my computer?
Roll Around is an adware program that is commonly bundled with other free programs that you download off of the Internet.
Unfortunately, some free downloads do not adequately disclose that other software will also be installed and you may find that you have installed Roll Around without your knowledge. Most commonly Roll Around is bundled within the installers from Cnet, Softonic or other similar custom third-party installers.
You should always pay attention when installing software because often, a software installer includes optional installs, such as this Roll Around adware. Be very careful what you agree to install.
Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place.
It goes without saying that you should not install software that you don’t trust.

 

I am getting the individual word links usually highlighted in blue with a little starter button alongside,if cursor touches an automatic pop up opens.
Also in individual answers an area a block of about 16 pictorial adds that are all live links .titled Also on the web .Not sure if these are part of site
Am running Malware but they keep coming back

CL1 ref# 25 That seems to be my problem. Any way to shift it?

 

redtop have a look here

http://malwaretips.com/blogs/ads-by-roll-around-removal/

regards
Clive

 

Oh RATS!!! Ran Malwarebytes. Ads by Roll Around pop up stilll coming up.

EDIT:
"Ads by Roll Around" was also installed in my Firefox Extenstions, found in Tools ==> Add ons.

Willl do the safe mode repeat tip above now. My Guru will have a go at it again.
Anything else from me for now on will be via my Mac. Guest leaving for a week, so no need for this PC for a while...

Sighing off, FriedEd.

 

At the risk of enraging some on this thread can I suggest the purchase of something like Avast Pro will (to the best of my knowledge) clear these sort of problems. It does for instance warn me of possible problems if I click on a link, asking if I really want to got there as there are horrible consequences if I do. There are also add ons from them such as Grimefighter that I have also purchased and does a good job in cleaning out any cr*p that appears.

Thats my sixpeneth to this topic hope it helps, if not then ..................

TD

 

Fred
Guru hasn't fixed it yet, time for a change of Guru

 

Fred.

Contrary to a previous post, I run Malware bytes & Avast antivirus. They have never conflicted. Touch wood I have never had any lasting problems since running them both. I used to have quite a lot of problems similar to those you are describing.

I am no expert, far from it, I doubt I know as much as you. But friends with the techy know how say that I should have protection from virusesAvast). Malware: (Malware bytes) & Spyware: (Spybot search & destroy).
I have all three and am trouble free. I don't think the latter however will help with your current problem.

Good Luck.

 

This site uses Java for a lot of its functions. Is the version of Java on your PC current, Fred? I know that a new version came out this past week to address several issues.

I had an issue several years ago with my wife as she would not take the time to allow Java and all that Adobe crap to update on her machine and it would get infected with all manner of annoyances. The last time I cleaned her PC, I set everything to automatically update and dared her to interrupt it for any reason, telling her that I was not going to fix it if there was a next time.

 

I run Malwarebytes and Avast, both "pro" versions. Never a problem with them working together.

 

Von Poop. I have taken every piece of advise here. I am a complete novice on the PC, sent it to tech to be cleaned up.
My PC is clean now and shut down, put away ± for good.
Only on Mac here for now on.

 

Fred, these trojans can be nasty and looks like you got a bad one. Sorry I'm a little late to the party on this - couple of recommendations, always run an anti virus program. Even if you are on a MAC - I work on a MAC Pro all day every day managing and troubleshooting 100's of Windows clients and servers and I run an AV program. Microsoft Security Essentials is not something I would ever recommend to anyone, even as a last resort - this is my 27 years in IT speaking. We uninstall it from client computers when we build them if it is provided by the PC manufacturer as an OEM install. Even a free AV as recommended several times in this thread would be fine for baseline protection.
And as for AV programs clashing, this is possible but any one worth its salt will work fine with other competitors installed. I personally and corporately use and recommend Webroot - I think it is around 38 pounds or $50.00 to protect 3 devices for a year.
Always have malwarebytes free version (or pro if your inclined to pay) installed and run it regularly. This is something we install on every client machine.

Always make sure your Adobe reader, shockwave, Flash, and Air are up to date as well as your Java and browsers (Firefox and Chrome will prompt with new versions). Windows update should be run and all updates installed regularly (this keeps the IE browser up to date as well as your OS).

Flash player check - https://helpx.adobe.com/flash-player.html
Shockwave Player - http://www.adobe.com/products/shockwaveplayer.html
Adobe reader - http://get.adobe.com/reader/
Adobe Air - https://get.adobe.com/air/

Verify Java version - https://www.java.com/en/download/installed.jsp

Hope this helps.
Wayne

 

Trojan horses :mad111:
I got one of those buggers yesterday. Internet explorer stopped working completely. I'm not good with tecchie stuff at all but sorted it out.
Ran a complete computer scan today and it found the little blighter. AVG/Java/Adobe all were up to date.I shut down the computer completely and now on Google chrome recommended by a forum member. All ok so far, fingers crossed.

Been cut off from the world for 36 hours, can't cope without my ww2talk fix numerous times a day

Lesley

 

I second Wayne's advice; my mum worked IT for 30years and she saw it all during that time.

Whilst I use a Mac, I also have a PC and it doesn't run the (useless IMHO) free Windows Security, I've replaced it with one of the "less bloated" AV software offerings out there, in my case AVG Security. Have tried several others, but some are so bloated, convoluted to use or lacking in customisation, that I've given them the flick.

And yes, keeping all those programs listed up-to-date is also vital - often it's these that let in malware, due to bugs.

Don't forget that Firewall too; having an anti-malware program running is a great idea you never know these days where stuff can infiltrate from, heck Lenovo was shipping their brand spanking new laptops with Snapfish pre-installed and look how that turned out!!!

I had an infection about 10 years ago. Infection city - it took over the whole damn machine and took forever to remove. Finding the nasty "trigger" was the hardest part as it kept renaming itself every time a virus scan was run, was detected and (supposedly) deleted. Insidious doesn't even begin to describe it!!

My mum was finally able to track it down and remove manually and since then, we have *never* used *any* MS "security" program - what an oxymoron!! She won't even trust the inbuilt Firewall, preferring instead to use the one that comes with her AV Software.

Good housekeeping on a Mac or PC is the *only* way to be sure it remains virus/malware/trojan free; if you're programs/drivers/java etc are out of date, chances are high that infection could happen.

Oh and maybe pray that the PC manufacturers hasn't pre-loaded something as well without telling you.