Hi all, just wanted to update where this is at. I contacted the Deutsche Dienstelle when I was in Berlin by phone before planning to visit them. They said that the request I had made online was the same as one I could lodge by visiting them. So, it is good to know that you don't have to go there to get something. In saying that, I'm still waiting, but it has only been a couple of months, I think it can take up to a year.